Contact Us
Our customer support team is available to assist with account inquiries, responsible gambling concerns, technical issues, and general questions about our gaming platform. We maintain strict compliance with Canadian gaming regulations and prioritize player protection. Contact us through your preferred channel, and we’ll respond promptly during business hours. Last updated: January 18, 2026.
Multiple Contact Channels
We offer several convenient ways to reach our support team, ensuring accessibility for all players across Canada. Choose the method that works best for your situation.
| Contact Method | Details |
|---|---|
| Email Support | [email protected] |
| Phone Support | 1-855-742-3592 (Toll-free) |
| Live Chat | Available 24/7 on platform |
Support Departments & Response Times
Different inquiry types are handled by specialized departments. Account verification requests typically receive responses within 2 hours. Responsible gambling consultations are prioritized and handled within 30 minutes.
- Account & Verification: [email protected]
- Technical Assistance: Live chat support
- Responsible Gambling Resources: 1-855-742-3592
- Payment Disputes: Email with transaction details
- Self-Exclusion Requests: Immediate processing via phone